Privacy Policy

 

Last Updated On: 4th August, 2024.

1. Introduction

Welcome to Orb ("we", "our", "us"). We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website https://theorbstore.com/ or make a purchase from our online store.

2. Information We Collect

We may collect the following types of information from you:

  • Personal Information: Name, email address, phone number, shipping and billing addresses, payment details, and order history.
  • Account Information: Username, password, and any other details you provide when creating an account.
  • Transaction Information: Details of the products you purchase, payment details, and transaction history.
  • Usage Data: IP address, browser type, operating system, pages visited, and time spent on our site.

3. How We Use Your Information

We use your personal information for the following purposes:

  • Order Processing: To process and fulfill your orders, including sending you order confirmations and updates.
  • Customer Service: To respond to your inquiries, provide support, and address any issues related to your orders.
  • Account Management: To manage your account, including registration, login, and account settings.
  • Marketing: To send you promotional materials, newsletters, and special offers (you may opt-out at any time).
  • Improvement: To analyze usage patterns and improve our website, products, and services.
  • Legal Compliance: To comply with legal obligations and enforce our terms and conditions.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With third-party service providers who assist us in operating our website, processing payments, and delivering orders. These providers are bound by confidentiality agreements.
  • Legal Requirements: To comply with legal obligations, respond to legal processes, or protect our rights and safety.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request correction of any inaccuracies in your personal information.
  • Deletion: You can request deletion of your personal information, subject to certain legal obligations and exceptions.
  • Opt-Out: You can opt-out of receiving promotional communications from us at any time.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and provide personalized content. You can manage your cookie preferences through your browser settings.

8. Links to Other Sites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.